FAQ
(Frequently Asked Questions)
Questions
- From which countries can I buy products from the store?
We ship worldwide with a few restrictions based upon our partnering manufacturers' limitations below:
Crimea, Luhansk, Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, Syria, North Korea.
2. Are product returns accepted?
Returns are only accepted for defects in the integrity and/or quality of the products.
If this is the case, write to us at medvetshop-shop@support.fourthwall.com We will contact you shortly!
3. How much does it cost to ship the products?
The shipping cost of the order is based on the weight of your order. Shipping costs are clearly displayed to buyers before checkout, so there are no surprises! Generally, costs range from $8.49 to $17.49 (the latter only for hoodies).
4.How long does it take for products to arrive at my chosen destination?
It can vary depending on the product and location. However, pre-order drops typically take 4-8 weeks to arrive, while in-stock items generally ship within 2-4 days (most).